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Uncommon

Front of House Executive

Operations – London, London, City of
Department Operations
Employment Type Full-time/ Part-time
Minimum Experience Mid-level

About Uncommon

Uncommon provides creative office space for entrepreneurs, start-ups and scale-ups from a wide range of industries; tech, media, fashion, F&B and more. We adapt our characterful buildings to comfortable and functional hubs;  design-led and technology-focused facilities, coupled with extensive business services, events and personable approach ensures that the highest expectations of today’s innovative, creative and mobile workforce are met. Our philosophy is to create truly enterprising and inspiring work environment while giving our members their time back, through location, services and price.

Learn more about us at Uncommon.co.uk

About the role

We are looking for talented Front of House Executives to join our dynamic and friendly team in our co-working flexible to be based across two office locations in Highbury & Islington and Borough. You will be the first point of contact for everyone entering the building, from members, guests, prospective clients, agents and other visitors. The Front of House Executive will ensure the first impression of personable and attentive service is maintained at all times focusing on getting to know the members and ensuring the highest level of customer care.

Your primary responsibilities will include:

  • greeting and directing all visitors
  • addressing all incoming queries from members and guests
  • liaising with the member companies to get to know their business and employees and understanding their business' needs
  • carrying out various administrative tasks for members and community manager
  • logging in any walk-ins, schedule tours and sending confirmation emails
  • accepting and posting deliveries
  • assisting community manager and events team in planning and hosting networking events and parties
  • prepare and distribute promotional material
  • assist with move-ins and move-outs; prepare and distribute member welcome packets
  • assist with building operations and maintenance to ensure highest level of member experience
  • collect member feedback and surveys 
  • actively participating in daily community activities in order to assist generating  quality social media content 

We are looking for a real team player with exceptional people skills, attentive and approachable personality. Excellent organisation and time-management skills are essential. Minimum one year of prior customer facing experience is essential alongside a strong desire to provide the highest level of care with fantastic attitude. Strong verbal communicator with excellent written and spoken English and the ability to communicate comfortably with all other internal staff at all levels is essential. Strong IT skills, with a sound grasp of social media will be a huge advantage in this role.

This is an exciting opportunity for someone looking to work in high-paced and fast-growing work environment with fantastic career growth opportunities.

Benefits

  • Excellent Salary and Benefits 
  • Ability to work from multiple locations in state of the art working environments
  • Working alongside a dynamic and friendly team with regular team nights out and events
  • Rapid growth organisation 
  • Opportunity for career growth and progression 

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  • Location
    London, London, City of
  • Department
    Operations
  • Employment Type
    Full-time/ Part-time
  • Minimum Experience
    Mid-level
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